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What to Do When Your Electric Shower Stops Working: Our Expert Advice

This expert guide will walk you through the most common problems with electric showers, from electrical supply issues and water flow blockages to heating faults and component failures. You’ll learn practical DIY checks you can safely carry out yourself, alongside clear advice on when it’s time to call in a professional. We’ll also cover frequently asked questions, like why your shower keeps running cold, what it means when it leaks, and how much repairs or replacements might cost in the UK.

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If your electric shower has stopped working, it can be frustrating and disruptive - especially when you rely on it every day. Whether the issue is no hot water, low pressure, tripped fuses, electric shower leaks, or fluctuating temperature, there are several common causes worth checking before calling in a professional. Some faults, like a blocked shower head or a simple reset, can be fixed quickly at home. Others, such as a faulty heating element, blown fuse, or damaged wiring, are more complex and require a qualified electrician or plumber.

Common Problems with Electric Showers, Root Causes & How to Fix Them

1. Electrical Supply Issues

  • Tripped Circuit Breaker or RCD Showers draw high current and may trip breakers. If it resets but trips again, that’s a signal for a professional electrician—it could indicate wire damage or a faulty breaker.

  • Blown Fuse Especially in older systems with inline fuses or pull-cord units. Replace with the correct type—if it blows again immediately, call in an electrician.

  • Loose or Damaged Wiring Vibration and thermal cycling can loosen terminals or degrade insulation. Only a qualified electrician should inspect these safely.

  • Faulty Switch or Pull-Booth Fuse Cord Worn mechanical switches or burnt contacts are common, especially in older cord pulls—the plastic may look browned or melted.


2. Heating & Temperature Control Faults

  • No Hot Water or Totally Cold Often due to a temperature cut-out (safety thermostat) or failed heating element. These are internal components and require electrician assessment.

  • Inconsistent Temperatures (Hot–Cold Cycling) Could be a faulty microswitch or limescale buildup causing thermal cut-out cycling. Descaling may help, but seriously limescaled elements may need full replacement.


3. Water Flow and Pressure Issues

  • No Water Flow Likely a seized solenoid valve or blocked inlet. Check hoses, filters, and shower heads first. Persistent lack of flow usually signals a solenoid fault.

  • Shower Is Running Constantly (Won’t Shut Off) Corresponds to a stuck solenoid—replacing it typically fixes the issue.

  • Water Leaking from Unit (Even When Off) Very often a pressure relief device (PRD) has activated. Clean out blockages (hose or head); if the PRD has triggered, it likely needs replacement.


4. Component Failures Inside the Unit

Inside, failures may include:

  • Thermostat or Thermal Cut-out Issues
  • Heating Element Burn-Out
  • Flow Valve or Microswitch Failure These parts are technical and should only be handled by certified electricians to ensure safety.

  • Blocked Shower Head or Hoses Limescale or debris frequently restricts flow. Regular cleaning or descaling (e.g., vinegar soak) solves most cases.

  • Low Inlet Water Pressure Test other outlets to confirm if it’s just the shower. Filters or regulators may need cleaning or replacement.

  • Frozen Pipes (in Cold Weather) Insulate exposed pipes. If frozen, thaw carefully (e.g., with a hairdryer), avoiding overheating or damage.

  • Overheated or Misused Running the unit too hot, or constantly high usage can trip thermal resets or damage internal components. Use moderate settings and allow cooling breaks.


6. When to Call a Professional

DIY if you can safely do the following:

  1. Check circuit breakers and fuses.
  2. Clean shower heads, hoses, and filters.
  3. Assess basic water pressure.

Call a qualified electrician or plumber if:

  • Breaker trips repeatedly.
  • The unit smells burnt, or you notice electrical overheating.
  • There’s internal failure (heater, thermostat, wiring).
  • The PRD keeps activating.
  • A loose or detached unit causes safety concerns.

FAQs: Your Questions Answered

Can I fix it myself safely?

Simple checks like fuses, breakers, and cleaning can be done safely. Anything involving internal components, wiring, or heating parts should be left to professionals.

Why does the shower go hot and cold rapidly?

Often caused by a failing microswitch, thermal cut-out cycling, or limescale buildup. Descaling or part replacement may be needed.

The shower won't turn on. What's likely wrong?

Possibilities include failed solenoid valve coil, tripped breaker, or malfunctioning pull-cord switch.

Why is water leaking from the bottom?

Most likely a triggered PRD due to internal pressure caused often by blockages or hose issues. A replacement PRD is needed.

Do I really need an electrician?

Yes, due to the inherent risk of water plus mains electricity, plus high current loads. Even simple faults often mask deeper dangers.

How much might a repair cost (UK)?

Installing a new (good quality) unit averages around £300-400 (supply + installation).

Summary Table: Quick Repairs vs When to Call a Pro

IssueDIY/Quick FixesCall a Professional
Tripped breaker or blown fuseReset breaker; replace fuse if safeRepeated trips or signs of electrical heat
Blockage (showerhead, hose)Clean or descale
No water flowCheck filters, hose, inletSuspected solenoid failure
Cold or no hot waterInspect basic settings onlyHeating element or thermostat failure
Hot–cold cyclingDescale, check flowInternal component failure
Water leak from unitClean blockageReplace PRD or fix internal leak

⚡ Correct Wiring Requirements for Electric Showers

Installing or replacing an electric shower isn’t just about choosing the right model - it’s crucial to ensure it’s wired correctly. Incorrect wiring can be dangerous, lead to poor performance, or even invalidate your home insurance. In the UK, strict regulations govern electric shower installation, so compliance with the BS 7671 wiring regulations is mandatory.

1. Dedicated Circuit

Electric showers must always be connected to a dedicated circuit. They cannot share a circuit with other appliances or lighting. This ensures the shower receives the consistent power it needs, preventing overheating or tripping of circuit breakers.

2. RCD Protection

All electric showers in the UK require RCD (Residual Current Device) protection. This device cuts the power instantly if it detects a fault, reducing the risk of electric shocks.

3. MCB Rating

The circuit supplying your shower must include a Miniature Circuit Breaker (MCB) rated appropriately for the shower’s power:

  • 7.5–8.5kW showers: typically 40A MCB
  • 9–10.5kW showers: typically 45–50A MCB
  • Always check manufacturer specifications to confirm the correct rating.

🪛 Cable Thickness Requirements

The cable size is critical to safely carry the electrical load. Using a cable that’s too thin can cause overheating or even fire hazards. Typical UK guidance for electric showers is:

Shower PowerVoltageTypical Cable Size
7.5–8.5 kW230V6mm² Twin & Earth
9–10.5 kW230V10mm² Twin & Earth

Notes:

  • Always use copper conductors rated for domestic use.
  • The cable should be directly from the consumer unit (fuse box) to the shower; avoid splicing or routing through other circuits.
  • Install a suitable isolating switch near the shower for maintenance and safety.

⚠️ Safety Considerations

  • Never attempt DIY wiring unless you are a qualified electrician (Part P certified). Electric showers operate at high power and pose a serious risk if installed incorrectly.
  • Always test the circuit after installation using an RCD tester to ensure safety.

Correct wiring is as important as choosing a reliable shower. A dedicated circuit, correct MCB rating, RCD protection, and appropriately thick cable (6mm²–10mm² depending on power) are essential for safe, long-lasting operation. Following UK regulations not only protects your home but also ensures your electric shower performs reliably.


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